I shall armor up and I shall be nice.
It's good to know when I have a nasty customer coming and I'm in the right frame of mind to be geared up to be really sweet to her. I won't give details because who knows who's reading in, LOL.
It took me years of experience to finally grasp the way to handle very ngiow (fussy till no end) customers. Firstly, you must make light of the situation and not climb up a tree with her. Goodness knows how many coconut trees I've climbed throughout my years in sales. Silly monkey I was.
I mean, if a customer is high-strung, it does not mean that I should go tighten myself up. And again, it takes years of sitting under some tree or having some kind of enlightenment to not pop a vein when handling such customers. Being in love helps too I guess. You know, having that perpetual smile around you drives others insane! But no, I'm not in love, but probably I have felt some inner peace recently which is too religious to be shared here. But no, I did not fly through the sky or something, and I'll probably be back to my grumpy old self later too. :/
Tuesday, September 23, 2008
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29 comments:
when you are face with ngiow people, the best thing to do is to be more ngiow towards him/her! Ngiow until he/she cannot tahan. HAHAHAHAHA
I love that apple falling onto the head part though..
Hehe, maybe you aren't suitable to be in the frontline sales line, have you thought of it?
#DOREEN: hehe. the episode was short and sweet. bought and went. no discount asked too. nor did i indicate i would give any.
all totally professional.
no blood too.
amazing.
i'm so proud of myself.
:P
#LB: apple falling onto head's always good eh? if no dandruff can eat the apple somemore.
ewww.
#OCEANSKIES: i am not suitable to be in sales line in singapore or some kiasu country where most customers are greedy and rude.
you know, today an overseas client said that the tourism board should give me an award for total customer satisfaction or something like that. :)
Don't worry misty, got this toto number for you 3 4 7 8 14 20. LOL
eer.. oh gosh. i didn't get it.. hmmm..i must be really tired..
apples?? not coconuts?? no?
ha! i think i should goto bed.
you know. i visited my doc yesterday. just normal routine check up and he just kinda reminded me that "hey, you still alive!!"
when he scribbled 16/12, which means 16 months alive out of expected 12 (from treatment date)..why out of 12? did he expect me to die within 12 mths? to be precise, he actually expected it to recur within 12 mths. yeah. statistic said so!
if not 12, then its 24 - and what does it mean then?..i have 8 more good months..shacks!
nahh...i will not count my life on statistical data...but then again, "what if"....
what would you do if you have less than a year of good life?
*pls ignore me. i think i'm just tired*
#PETE: hahhaa. thanks pete! i will be sure to go buy. it's only 50 cents, so it's okay. when win, you fly down okay? all expenses paid of course. *winkwinkwink*
#LISALOVE: if my days are numbered, (actually whose aren't eh?), i would try to live happily and make all my important ones close to me happy too. as happy as humanly possible ie, because inevitably with this kind of pressure, somewhat sure quarrel at some point.
that's just me.
i am insane.
i pick fights with people i care about.
today i went to a carmalite monastery. the kind where the nuns/sisters are not allowed to come out and see anyone.
i just go where i think there's a calling to do things.
my ears are sometimes deaf due to too much 'noise' from the outside world. i need to tune out and hear the birds sing again, ie. the language that i am meant to hear.
i will seek peace within myself and ready myself and my loved ones for my journey ahead.
sounds morbid, but it's what i think i would do.
anyway i am a morbid person beneath all these layers of hoohaa.
lisa's comment distracted me.. i forgot what i wanted to comment abt yr entry... (hey, that rhymes!) *so the proud mary*
if i had less than a year... hmmm... now, where's the Bucket List...
do u hv one, misti?
oops.. u r here too.. :P
#RAINBOW ANGELES: bucket list? hahah. i was so distracted too. i was thinking of the emperor and the rolling uphill and wondered where the bucket fitted? LOL!
talk about distractions!
i'm greedy...my bucket list is long.. make it harder for me to die.
let's start with something simple today.
"i want a tattoo"
and i'm going to take a shower now...
lisa, u can get a tattoo anytime :-)
yeah angeles, tattoo is simple and easy.
a friend showed me his tattoo of a red indian head a couple of weeks back and it just kinda reminded me that i always wanted a tattoo but just never get round of doing it.
figuring out where to have the tattoo- above the bottom, hips, shoulder..and searching for a nice design..
and he will take me there..so, at least i got a buddy :)
mistilove, u kno. i wanted a retreat too...some place tuck away..far away from everyone..everything..just me..alone.. yeah,i need a time out!
i need to focus on myself..not only to heal the body..but to heal the mind..to fnd that inner peace again.
my doc kept saying, "practice law of distraction. go. distract yourself".
do you know how tired it is? to constantly distract myself...
#RAINBOW ANGELES: wah, last night got partay here ah? lol.
i slept. so tired. even put alarm on handphone didn't hear.
now force eyes open, got things to do. eeks i'm here when i am supposed to check my U.S. correspondence..
#LISALOVE: *sayangz lisababe*
it's hard to distract yourself all the time, it becomes another chore.
not when we are packed with feelings; to distract means to sometimes numb some feelings and go on as if..
i vaguely forgot what religion you believe, though i vaguely remember it too.
if it's like mine, *wink*, ask St Pio to help. he is one great guy, i have many 'close encounters' with him, and sometimes, Holy Mother too. they are real. (if you're not catholic, ignore what i just typed.) :P
I'm also very ngiow to stuck-up sales people... those who look down on ppl and think they know helluva lot!
#RAYNEBOW: ya, those are very 'one-kind'. i get the reverse effect being the sales person. if only people can be more humble hor? :)
*sayang back misti*
you are right! perpetually trying to distract myself is only going to drain off all my energy...there must be a better way, rite?
the BIG guy up there?! well, yeah, im a christian too but not catholic. what's diff anyway? it's the same to me :)
2b honest, i think im rebelling a little recently ..and mayb that BIG fella gonna punish me instead....
forgot to say,
thank you for your kind words and advice.
*hug hug*
#LISALOVE: i find that if i do not think (hahah law of distraction, i sometimes feel healthier.
but there are some days when i actually feel healthier and the sky is not falling. yes, mistibaby is not quite a healthy babe. i just told my doc that i don't mind kicking the bucket but not to have one leg kicking. he frowned at me.
so, yes, it is hard to keep positive because it takes effort.
the Big Guy up there will not punish you, lol. that's how we ALL feel at times. but nah, He's not like that.
*big wet smooches and hugs for my special baby*
Maybe you could consider migrating?
#OCEANSKIES: i would like to get away but i am not professionally qualified. it will be difficult. but i might have to, when i am (slightly) older, because i don't think i can survive in singapore. it's going to be way too harsh for an old person with limited income.
I think i would rather have that perpetual smile that drives everybody mad, at least you can amuse yourself that you have been inadvertently annoying somebody, than not return a smile at all.
#WANDERING JAY: you're a mean one too, eh? :P
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